BEAUTY MASTERPIECE NATURALS

ORDERS

 

1) How can I pay for my order?

 

We accept PayPal payments, Visa, Visa Debit, Visa Electron, MasterCard, Maestro, Giro pay, Solo and Direct Debit.

 

2) How do I know that you have received my order?

 

Once your order has been placed you will receive an order confirmation on screen and via Email.

 

3) Can I make changes to my order?

 

Yes you can add or subtract items from your order within 24 hours of purchase.

 

4) Can I cancel my order?

 

Yes you can cancel your order within 24 hours of purchase.

 

5) What should I do if I receive an incorrect or faulty item?

 

Contact us immediately about your issue stating your item number. After that return the package by using the Post Office counters and obtain proof of postage from the Post Office. Please do not post the package through the post box without obtaining a certificate of posting. Keep your certificate of postage safe as you will need this as your proof of return.

 

6) Can I exchange an item?

 

Unfortunately we do not accept exchanges at the moment.

 

7) Can I return an item?

 

Absolutely, for more informtion how how this is done please visit our returns and refunds section.