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Delivery Information

UNITED KINGDOM & IRELAND

 

Where do you deliver to?

 

Parcels can be delivered anywhere in the UK including Northern Ireland, Jersey, Guernsey, Isle of Man and BFPO (British Forces Post Office) addresses.

 

Delivery time

 

Deliveries times vary according to the item:

 

Human Hair 

 

  • Weaves - 5-7 days

  • Clip-in Hair - 5-7 days

  • Full Lace Wigs - up to 15 days

  • Ponytails - up to 15 days

  • Bangs - up to 10 days

  • Closures and clip in closures — up to 14 days

 

Free Delivery for orders over 150

Orders below £150 delivery cost is £5

 

What if my parcel does not arrive?

 

We ask if you could patiently wait the required times to receive your parcel in case of a delivery delay, but we will do our best to get your parcel to you as fast as we can. If you have still not received your order after this time, please contact us stating your order number and we will look into this for you.

 

 

INTERNATIONAL

 

Delivery time

 

Deliveries times vary according to the item:

 

Human Hair 

 

  • Weaves - 7- 15 days

  • Clip-in Hair - 7-15 days

  • Ponytails - up to 15 - 25 days

  • Bangs - up to 18 days

  • Closures and clip in closures — up to 23 days

 

Free Delivery for orders over 150

Orders below £150 delivery cost is:

 

Europe: £16

World Zone 1: £24

World Zone 2: 25

 

 

 

 

 

Taxes & Duties

 

Deliveries outside theUK are subject to customs, legal, regulatory and certain practical restrictions. To comply with local legislation, you or the recipient may be required to pay additional taxes, fees or levies, import duty or formal customs entry may apply to all products purchased from us.Please ensure that you enter the correct international delivery address and postcode. If the address is entered incorrectly or if customs duties or formal customs entry are required, the delivery may be delayed. We are unable to offer you any assistance if either issue arises.If the international delivery is outside the EU, is it advisable to keep your total basket value below the customs duty threshold of the destination country. Please check thresholds and duties for the international delivery address before placing an order.

 

 

How can I contact you?

 

Please visit our Contact Us page for details of how to get in touch. Alternatively you can email us at enquiries@bm-naturals.com. We aim to respond to queries within 24 hours.

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